Frequently Asked Questions

We recommend booking at least 48 hours in advance to secure your preferred time slot. For same-day or next-day service, contact us directly and we will do our best to accommodate.

No worries — we will reach out to reschedule at no charge. We monitor weather closely and will contact you as soon as possible to find a new time that works.

You do not need to be present, but we do need access to your vehicle as well as a water source and standard electrical outlet at the service location. Just let us know if there are any access considerations when booking.

We bring all of our own professional-grade products and equipment. We work directly at your location and use on-site water and a standard electrical outlet for our equipment. Just let us know if there are any access considerations and we will work around them.

We serve a 30-mile radius from Villa Rica, GA 30180 including Carrollton, Douglasville, Hiram, Acworth, Bremen, Dallas, and surrounding West Georgia communities.

Yes — cancel anytime from your member dashboard with no cancellation fees. Your membership runs until the end of the current billing period.

Maintain covers monthly exterior wash and light interior wipe-down. Protect adds full interior vacuum and priority scheduling on a bi-weekly basis. Concierge is a full detail lite with first pick of available time slots every week. All tiers include a complimentary paint protection spray and loyalty rewards.

Absolutely. You can change your plan from your member dashboard at any time. Changes take effect on your next billing cycle.

You earn points on every visit, every referral, and on your subscription anniversary. Points unlock discount codes that are automatically sent to you — you will never have to ask for a deal.

A full detail typically takes 2.5 hours or more depending on vehicle size and condition. Larger vehicles like SUVs and trucks can take 4 to 5 hours. We will give you an estimated time window when you book.

Sedans, coupes, SUVs, trucks, vans, and large SUVs. We also handle fleet and commercial vehicles — contact us for custom quotes on multiple vehicles.

Yes — ceramic coating is part of our Signature service and requires a discussion to assess your vehicle paint condition and confirm the right approach. Book a Signature appointment and we will go over everything beforehand.

Some services like clay bar treatment, paint sealant, and undercarriage rinse are performed based on your vehicle's specific condition. If we determine it is needed and you have not already added it, we will let you know before proceeding. No surprises.

A deposit reserves your appointment and ensures both your time and ours are protected. The deposit goes toward your total balance due day of service. Deposits are fully refundable for cancellations made 48 hours or more in advance. Same-day cancellations are non-refundable.

Yes — pricing is tiered by vehicle size. You can view exact pricing for your vehicle on our pricing page by selecting your vehicle size to see prices update in real time.

Members receive locked-in rates lower than standard pricing. Loyalty rewards generate automatic discount codes as you build history with us. Ask about our inaugural membership pricing for founding member rates.